According to a recent report by the National Taxpayer Advocates, taxpayers this year will experience the worst service since 2001. More than 50% of callers will not get through to the IRS, with average hold times greater than 30 minutes.
Poor service can be attributed to budget cuts and increased workloads.
To see the full article from The New York Times, click here. For assistance with your tax issue, please contact Brian McFarren at (231) 726-5815 or bmcfarren@brickleydelong.com.